TERMS & CONDITIONS (TERMS OF SERVICE)
Colourfast graphics shop / Service
Last updated: March 18, 2019
Please read these Terms, The term ‘website’ ‘Shop’ ‘Service’ ‘us’ ‘our’ or ‘we’ ‘refers to colourfast graphics. The term ‘you’ or ‘your’ refers to the user,
buyer, or viewer of our website(s) Your access to and use of the Service is conditioned on your acceptance of and compliance with our Terms. These
Terms apply to all visitors, users and others who access or use our website or Service. By accessing or using our Service you agree to be bound by these
Terms. If you disagree with any part of these terms then you may simply not use our website or Service.
When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service. You are responsible for safeguarding your password that you use to access our Service and for any activities or actions under your password, whether your password is with our Service or a third-party service. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
All items including knives and solvents bought from us must be used responsibly, You are also of legal age to buy such items. It is illegal to buy knives or solvents under the age of 18. When purchasing items form us you agree to our terms and that you are of age to buy such items. We are not held responsible for your negligence, misuse, damages or loss.
We aim to dispatch orders same day via companies such as TNT, Royal mail, Fed Ex, dpd. Postage times should be with you next day however please allow up to 5 days in the case of stock renewal or delays not in our control via delivery companies, especially over holiday periods. We are not held responsible for delivery company delays. We will in our effort however help to keep our customers happy to chase up orders on your behalf. Damages caused in transit are the responsibly of the company delivering the goods. All items when leaving colourfast are in good condition. If on the chance you do have a defective item that is not damaged in transit and is a definite fault of ours then we will replace the item including postage. Damaged items must be shown to us via email picture and an explanation of the fault for us to examine.
Small items such as bumper stickers etc are sent in envelopes. Larger items are rolled up in a cardboard roll. Large prints that have been rolled for some time will need un rolling and flattened. this can be done via warm heat or rolled the opposite direction
After accepting a Quote from us for a service, any work that has been carried out e.g. design work ready for printing, an Invoice will be automatically generated to cover for that peroid. Design fees are £20 per hour plus any other arranged prices. This will then become a legally binding contract.
We do expect payment within 15 days, (NET 15) so please pay this invoice within that time. There will be a 5% late payment charge added per week on late invoices. After 3 months all non payments will be processed to a court or sold to bailiffs for non payment, Court or bailiff fees may also be added. Original invoice including any added late fees will be required to be payed. These 5% late payment fees help us to stay in business from late payments. It is in your own interest to pay invoices on time. We give 15 days credit to pay, If you have reached a late payment in which a charge has been added, credit will no longer be available and you will need to pay in advance for any future work. It is not our resposability to keep your accounts up to date or remind you of unpayed invoices however reminders may sometimes be sent from time to time but not requred. Once you break our invoice terms and conditions, credit will no longer be available.
SERVICES & PRINT PROOF
Any design sent as proof ready for print being paper or electronic must be closely looked at for any design errors (including wrong vehicle, spelling mistakes, wrong phone numbers, colour etc). Any mistakes must be brought to our attention BEFORE print commences. If you have agreed to go ahead with printing, and there are mistakes or changes to be made, then re printing after sent and agreed proof must be payed for at cost by yourself. We are not held responsible for design or printing mistakes AFTER proofs have been sent and agreed.
Online designed and uploaded work by yourself remain your responsibility to check your own work before completing the checkout and sale. Once we have received your order and commenced print we can not change any of your design mistakes. If you need to make changes then you will need to correct your design, make and pay for a new order.
On application some jobs may need customization for job completion, e.g cutting of letters, or re arrangements to fit. We do not issue refunds for prints after proofs are sent and agreed.
Vehicles that are already marked or scratched are not our responsibility, We are also not held responsible for the condition of your vehicle before during or after completed work.
Customer’s property and all property supplied to us by you or on behalf of the customer shall while it is in the possession of us or in transit to or from the customer be deemed to be at customer’s risk unless otherwise agreed and the customer should insure such property accordingly. Where a customer fails to collect work within 20 working days from notification to the customer of completion of work, we shall be entitled, at its discretion, to either store the work until actual delivery or collection is made and charge the customer for the costs (including insurance) of storage or to destroy such work (provided that the customer shall nevertheless remain liable for payment in respect of the relevant order).
LINKS TO OTHER WEBSITES
Our Service may contain links to third-party web sites or services that are not owned or controlled by colourfast graphics. Colourfast graphics have no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that colourfast graphics shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
We may terminate or suspend ‘access’ to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. We may terminate or suspend ‘your account’ immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.
Colourfast Graphics will replace any product at no charge provided there is a manufacturer’s defect. Simply return your item along with proof of payment within 10 days from the date of delivery. We are not held responsible for damages via transit or shipping.
In no event shall Colourfast Graphics and/or its affiliated companies/dealers be held liable for any damages whatsoever, including but not limited to loss of data, loss of profits, damage of equipment, damage of any surface, incidental, consequential or indirect damages arising from use of or inability to use our product, however caused, and on any theory of liability.
We give no warranties or guarantees or make any representations as to the merchantability or fitness for a particular product or purpose. Any completed work subject to a customer’s order and all other warranties, conditions, guarantees or representations, whether express or implied, oral or in writing, except as expressly stated in these terms and conditions are hereby excluded. We shall not be liable for any loss arising from delay in transit not caused by the us. Further, more we shall not be liable for any indirect, special or consequential damages, loss of profits, economic loss, loss of goodwill or loss of anticipated savings or loss of data. The total aggregate liability of colourfast graphics in respect of any and all causes of action arising out of or in connection with the customer’s order and colourfast graphics performance of services pursuant to such order (whether for breach of contract, strict liability, tort (including, without limitation, negligence), misrepresentation or otherwise) shall be limited to the sums paid to us by the customer in respect of the order pursuant to which liability has arisen.
DAMAGES & LAW
We are not held responsible for any damages to substrates or surfaces you apply your graphics. Any products we provide, remain your responsibility to apply products correctly or test any products before use. Any company, registered trademark, or product logo displayed in these collections are for demonstration purpose only and displayed only as a convenience for their lawful use. You shall Address inquiries and or obtain permission to the specific company or trademark holder regarding us to print on your behalf any reproduction or reprinting on your behalf, or any restrictions or conditions on the use of copyright material. See page: Trademark and authors at the bottom of our site for a small list, otherwise companies and copyright holders can be found via the internet. You the buyer, paying only for the material costs & Labor time involved to for us to produce for you printed graphic, Sticker, or Decal. Purchased goods or material from us is not in any way an authorization. We reserves the right to delete any of our examples of service contained in these collections at any time without prior notice. If you do not intend to gather permission we suggest using our custom design service where you are able to upload your own design. We also suggest that you keep any written proof for your records.
It is our policy to respond expeditiously to claims of infringement and we shall endeavour to promptly process and investigate notices of alleged copyright infringement and will take appropriate actions under applicable laws. If you believe in good faith that your copyrighted material or other intellectual property has been posted on the Site in violation of applicable laws please contact us.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is made we will try to provide notice prior to any new terms taking effect. What constitutes change will be determined at our sole discretion. Before any purchase it is recommended to read any terms in the case that prior changes have not been acknowledged by you. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
PRIVACY & SECURITY Cookie/Tracking Technology/SSL
This website may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the website, and understanding how visitors use the website. Cookies can also help customize the website for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
We also use SSL (Secure Sockets Layer) It’s most commonly used when websites request sensitive information from a visitor, like a password or credit card number. It encrypts information sent between your website and a visitor’s web browser so that it cannot be read by a third party as it is sent across the internet.
Most web browsers display a padlock when you’re viewing a site over a secure connection. When the SSL Certificate offers maximum security, the browser bar will also turn green and display the site’s credentials. Web addresses of secured pages start with https protocol (instead less secure website starting of the http).
For example: http(s)://colourfastgraphics.co.uk , UK Bank lloyds: http(s)://www.lloydsbank.com/ or, Paypal: http(s)://www.paypal.com
DISTRIBUTION OF INFORMATION
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
COMMITMENT TO DATA SECURITY
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this website allow you to opt out of further mailings.
CONCLUSION- Print and service
We simply print, design, or offer services (such as fitting, or application). Our charges are based on our time, equipment, materials and additional costs we occurred.
OUR CONTACT INFORMATION